The Telecommunications group in IT manages and maintains the centralized telecommunications network. This network provides telephone service to residential college rooms, faculty and staff offices, and classrooms and labs. Maintenance and repair services, new telephone line installation, billing, and other telephone service program changes are just a few of the types of support work performed by the Telecommunications staff.

Telecommunications Services

• Service Overview
• Scheduling Adds  (new telephone line), moves, and other changes
  
• Requesting repair service 
• Long Distance
  
• Services and Rates 
  

Help with Rice Voicemail

• Voicemail
• Unified Messaging (send voicemail to your Rice email)
• Voice over IP (VOIP)

Help with your Rice Nortel Telephone

• Dialing Instructions
• Features of Nortel Telephones
• Basic Features of Nortel Telephones
• Advanced Features of Nortel Telephones
• Buttons on a Nortel Telephone
• Single-Line Analog Telephone
• Personal Call Assistant (calls to your office phone can also ring your home, mobile, or another Rice telephone)